A customer is the most important visitor on our premises, they are not dependent on us. We are dependent on them.
Our Value Proposition
Our value proposition is our promise to you and our dedicated efforts to understand your organisation.
The Accommodation Brokers will ask questions to understand your people and industry so that we can develop strategies to minimise your expenditure, increase your efficiency in your booking processes and mitigating any risks associated with your travel requirements.
'Experience' and 'Knowledge' are often words that are just taken for granted.
The Accommodation Brokers have over 130 years of collective experience in the Accommodation, Travel, Aviation and Hospitality industries. We know how these industries function and can pass this wealth of knowledge onto our clients so they can benefit from what we have learnt over decades of hard work.
We know our clients look to us to be informed what is best practice and how the market is behaving.
By understanding the market it allows The Accommodation Brokers to deliver valuable and effective solutions that our business partners rely on. The Accommodation Brokers will not stand still, we will continue to engage with partners and suppliers to ensure exceptional results are mutually achieved.
Global or Local
The World is not Global, it’s Local – that is the mantra that The Accommodation Brokers work to.
Our business operates with suppliers from all over the world and from varying industries, be it Hotels, Cruise Lines, Transport or Ground activities. We ensure our relationships with global suppliers are consistently managed so that our clients can have the confidence that our global supply chain can cater to their ever going needs.
What do our customers say?
“Living Turf has been working with The Accommodation Brokers for 6 years and I could not recommend them highly enough. Their knowledge and pro-activeness is a joy to work with, their ability to foresee what is required makes my job so much easier, my trust factor is 110%. Please give them a go and what you will see is that they will be able to reduce your expenditure as they did ours, reduce your cancellation costs as they did ours and they have certainly made the process of booking, changing and cancelling accommodation so much more efficient than we were doing it before.”
Dee Margetts – Office Manager, Living Turf Pty Ltd
“The Accommodation Brokers have been assisting The Royal Australian and New Zealand College of Radiologists since 2014 in the role of finding our venues for conferences, meetings, exams and events. The Accommodation Brokers during this time have shown us, their professionalism, hard work, knowledge and eye for detail that has made it easy for my staff to rely on them, confidentially, for all our bookings. They have reduced our costs and assisted with mitigating risks associated with travel and accommodation of our members and invited guests. We, as an association feel they can provide value to our members for their personal travel so we have also signed them to handle our member’s leisure travel program.”
Dr Munish Verma | Head of Member Engagement and Services Unit, The Royal Australian and New Zealand College of Radiologists
“We were approached 5 years ago by The Accommodation Brokers in regards to managing our accommodation needs. At this time we were doing it ourselves with no real control. We engaged The Accommodation Brokers on a trial basis and have been using them for 5 years – I think that speaks for itself. Not only did they make our booking process more efficient, they also centralised our booking process, reduced our costs and cancellation fees, we get monthly reports on all our accommodation spend and they do not charge us to do all this. I highly recommend that you have a look at their service.”
Kathryn Gilmour – Director of Human Resources, HUBER+SUHNER Australia
“My role at Hearing Australia is varied, however one part is to organise our National Conference and a whole range of other meetings and events. I am also responsible for looking after the Chief Operating Officer, so as you can appreciate my time is limited. I engaged The Accommodation Brokers 5 years ago and I have not regretted it since. They are amazing! They source all our venues for us which saves an enormous amount of time, they reduce all our costs through their negations and buying power plus their knowledge in the fine print is so reassuring that I am being covered by some of the most experienced operators in the meetings industry.”
Sharon Wilson - Executive Assistant to Chief Operating Officer, Hearing Australia Pty Ltd
“The Accommodation Brokers look after all our group accommodation needs for both our domestic and international bookings. I could not be in safer hands, these guys are all ex hoteliers and their extensive knowledge re pricing and contractual arrangements is so impressive that we have been able to reduce our cancellation fees by up to 40% and this is no mean feat when you are dealing with Doctors that change their itineraries constantly. Their knowledge and experience are invaluable and I highly recommended utilising their services.”
Daniel Parra - Events & Training Coordinator / EA to Senior Director, Seqirus Pty Ltd
“We partnered with The Accommodation Brokers to offer our members a travel benefits program that would give them access to the best travel prices in the market. We could not be happier with our decision; their website is just amazing with all the different offerings and assistance and for our members to have access to over 1.6 million domestic and international products we could not ask for more. Through The Accommodation Brokers our members have access to over 1.6 million domestic and international products at discounted rates – the results that our members have received so far are just outstanding and we could not be happier.”
Jess Donati | Membership Manager , Real Estate Institute of New South Wales