Every successful group journey starts with a clear understanding of exactly what you want to achieve. The Accommodation Brokers works with the Group Organiser to develop a detailed travel brief, covering destinations, travel dates, accommodation, transportation, activities, special requirements and the overall expectations for your group.

Once the brief has been agreed, our team begins approaching suitable suppliers, sourcing options, comparing proposals and negotiating pricing, inclusions and booking conditions on your behalf.

To commence this detailed planning and quotation process, a non-refundable deposit of AUD $1,500 is required. Importantly, this is not an additional cost if your group proceeds with the booking. The full AUD $1,500 deposit will be credited towards the final cost of your group arrangements, meaning the amount you have already paid forms part of the overall cost of your confirmed group booking.

Should you decide not to proceed with the group arrangements after we have commenced the sourcing, planning and negotiation process, the AUD $1,500 deposit is non-refundable.

Once you have selected your preferred itinerary and suppliers, further deposits may be required to secure your arrangements. Deposit amounts, payment schedules and applicable terms and conditions will vary between suppliers, and these will always be clearly communicated before you commit.

We understand that bringing a group together takes time. Where supplier conditions allow, final payment is generally due 60 days prior to departure, giving the Group Organiser valuable time to confirm participants, coordinate arrangements and collect individual traveller payments.

Throughout the process, our team will keep you informed of key payment dates, supplier requirements and important booking conditions, helping make the financial management of your group as straightforward as possible.

Full booking, payment, amendment and cancellation conditions will be detailed in the Terms & Conditions provided with your initial proposal, giving you complete transparency from the beginning.