Loading...
Services – Group Travel Management2026-07-12T17:08:04+10:00

Group Travel Made Easy

When it comes to organising group travel, the process can quickly become time-consuming and complicated. With so many moving parts to manage, it’s easy to feel overwhelmed. That’s where The Accommodation Brokers come in. We take care of all the details, making sure everything is organised properly so your trip runs smoothly from start to finish.

We work with all types of groups — including sporting teams, schools and educational groups, religious organisations, leisure travellers, and special interest groups. Whatever the occasion, we’re here to help make planning your group accommodation simple and stress-free.

Group Travel For Every Interest

SPORTING GROUPS

We organise travel for a wide range of sports groups including golf (land and cruise), tennis, motor racing, sailing, fishing, scuba diving, surfing, baseball, football, basketball, triathlons, marathons, cycling and mountain biking, plus many more.

From small clubs to large organisations, thousands of groups have trusted us to plan and deliver seamless sports travel experiences. Visit our Group Services page to see how we make travelling as a group easy.

CRUISING GROUPS

Cruising brings groups together while letting everyone enjoy their own adventure. From family reunions to clubs and special interest trips, there’s something for everyone.

The Accommodation Brokers find the best group cruise deals, making it easy to plan an unforgettable journey — trusted by thousands of groups.

EDUCATIONAL GROUPS

We make educational group travel effortless — from schools to universities, we handle all the details so your trip is smooth, fun, and stress-free. Trusted by thousands of groups worldwide.

RELIGIOUS GROUPS

We cater for a whole range of religious travel requirements to all different destinations around the world.  We take away the stress of organising all the group travel components and all that you have to do is look forward to a wonderful journey with like minded people – Refer to our group services we offer and you’ll understand why thousands of groups have trusted us.

ADVENTURE GROUPS

The different types of Adventure Group Travel we cater for

Safari, Photo Safaris, Sailing/Cruising, Fishing, Scuba Diving, Surfing, Trekking/Hiking/Mountain Climbing, Cycling/Mountain Biking, Sky Diving, Canoe/Kayaking, Off Roading (4 WD Driving), Skiing/Snowshoeing and a whole lot more. Refer to our group services we offer and you’ll understand why thousands of groups have trusted us.

LEISURE GROUPS

Whether you are planning a family reunion, a club tour, a bachelorette weekend, school reunion or a friends’ getaway, The Accommodation Brokers can take away all the stress associated with trying to organise your group – refer to our group services we offer and you’ll understand why thousands of groups have trusted us.

SPECIAL INTEREST GROUPS

We organise travel for all types of special interest groups — from cooking, art, gardening, and dancing to fitness and more — to destinations around the world.

We understand the unique needs of each group and take care of all the details, so all you have to do is enjoy a seamless, well-planned journey. See our group services to discover why thousands of groups have trusted us.

SPECIAL NEED GROUPS

We specialise in travel for special needs groups and understand the unique requirements of every delegate. From planning to logistics, we take care of all the details so you can relax and enjoy a safe, smooth, and well-organised journey. Explore our group services to see why thousands of groups have trusted us.

Our Services

We provide independent, unbiased guidance to help you select the best products for your group program, ensuring the strongest possible outcomes for your participants and stakeholders. Using our extensive group program database, we carefully assess every supplier proposal we receive, verifying that pricing and product offerings align with current market conditions and represent genuine value.

Our team continuously monitors industry developments and emerging trends. This ongoing commitment to education and market awareness enables us to identify and partner with the most reliable and competitive suppliers, ensuring your program benefits from the highest-quality solutions available.

CLIENT BRIEFINGS

Obtaining a detailed brief from our clients to understand the desired outcomes of the event

Establish client timelines, destination and location, accommodation and budget requirements

Conduct debriefing after the event to ensure all parties were happy with the result

NEGOTIATE AIRFARES & GROUND TRANSPORTATION PRICING AND BONUSES WITH SUPPLIERS

Our team negotiates directly with airlines and ground transportation providers to secure competitive pricing, favourable terms, and additional supplier bonuses, ensuring maximum value for every booking.

NEGOTIATE ACCOMMODATION PRICING, INVENTORY AND BONUSES WITH SUPPLIER

Our team works closely with accommodation suppliers to negotiate competitive pricing, secure room inventory, and obtain favourable terms, conditions, and supplier bonuses—ensuring flexibility, availability, and the best possible value for our clients.

NEGOTIATE ALL FOOD & BEVERAGE PRICING PLUS ASSIST WITH SELECTION WITH SUPPLIERS

We negotiate food and beverage pricing directly with suppliers and provide expert guidance in menu and package selection, ensuring a wide range of suitable options, competitive rates, and the best overall value. Our proactive approach helps streamline planning and guarantees a seamless catering experience tailored to our clients’ needs.

NEGOTIATE ALL TOURS & ACTIVITIES PRICING & SELECTION WITH SUPPLIERS

We work closely with suppliers to negotiate pricing and assist with selecting tours and activities, delivering quality experiences, excellent value, and hassle-free arrangements for our clients. Our approach includes reviewing availability, ensuring flexibility, and coordinating all details so that each activity or excursion integrates seamlessly into the group itinerary.

NEGOTIATE CONTRACT TERMS & CONDITIONS WITH SUPPLIERS

We manage the negotiation of all supplier contract terms and conditions, securing agreements that are advantageous for our clients while ensuring compliance, transparency, and flexibility. Our approach gives clients confidence that every arrangement is properly managed and protected.

MANAGE ALL GROUP PROGRAM LOGISTICS

Our team manages all aspects of group program logistics, including accommodation, transport, tours, activities, and scheduling. We handle the complexities so clients can focus on their objectives, knowing every element is organised efficiently, on time, and to the highest standard.

TOUR LEADERS AND GROUND HANDLING AT LOCAL DESTINATIONS

We offer dedicated tour leaders and comprehensive ground handling services at local destinations, overseeing arrival and departure procedures, coordinating activities, and providing expert support to guarantee a well-organised and enjoyable experience for every group member.

COMPREHENSIVE COMMUNICATION & REPORTING PROGRAM

We implement a comprehensive communication and reporting program, providing ongoing updates, thorough documentation, and detailed analysis. By keeping clients informed at every stage, we ensure transparency, accountability, and confidence that all elements of the program are running smoothly and effectively.

Our Technology Solutions

The Accommodation Brokers’ Advanced Technology Suite Driving Smarter, Seamless Group & Event Experiences

Our Solutions:

  • Group/Event Accommodation Online Booking Platform

  • Group/Event Online Registration Platform

  • Group/Event Digital App Solution

GROUP ACCOMMODATION & EVENT BOOKING PLATFORM

Our proprietary online booking platform for group and event accommodation provides a single, transparent location to view all contracted properties. Users can quickly access room types, pricing, terms, the booking process, and the secure payment portal.

Branded to your look, the platform aligns with your organisation’s identity and ensures a consistent experience for attendees. Designed for simplicity, it delivers a seamless, intuitive booking experience for organisers and participants.

GROUP & EVENT ACCOMMODATION REGISTRATION PLATFORM

Our registration platform is fully branded to match your organisation’s look, providing a professional and seamless experience for all participants.

It captures all registration requirements, including delegates, speakers, sponsors, and paper or abstract submissions, while offering flexible configurations to suit your event needs.

With an intuitive and user-friendly design, it ensures an easy registration process for attendees and efficient management for organisers.

ALL-IN-ONE INTEGRATED DIGITAL APP SOLUTION FOR GROUPS & EVENTS

Our platform delivers group programs and itineraries directly to participants’ devices, fully branded to your organisation. It includes contact details for all relevant leaders and ground handlers, along with emergency contacts and group-specific requirements.

Participants receive real-time alerts for flight delays, cancellations, or gate changes, with prompts to contact their group leader when needed, keeping everyone informed, connected, and organised.

Group Travel Planning & Management Process

Discovery & Planning

1. Client Brief Development
Partner with clients to define clear objectives, timelines, budgets, and key requirements, ensuring strong alignment and a shared vision for success.

2. Project Planning & Timeline Management
Develop and manage a structured project plan with clear milestones, deadlines, and responsibilities to drive efficiency and ensure on-time delivery.

3. Destination Research & Shortlisting
Conduct targeted research to identify and shortlist destinations aligned with client criteria, budget, and overall event goals.

Sourcing & Supplier Engagement

4. Supplier Identification & Pre-Qualification
Identify and assess suitable suppliers, venues, and partners based on capability, quality, and client alignment.

5. Request for Proposal (RFP) Development & Distribution
Prepare RFP documents and distribute them to selected suppliers to obtain accurate, comparable proposals.

6. Proposal Evaluation & Supplier Comparison
Review and compare proposals against criteria including cost, value, service, and compliance.

Negotiation & Contracting

7. Commercial Negotiation
Negotiate pricing, value-adds, and contractual terms with suppliers to achieve optimal outcomes for the client.

8. Contract Development & Finalisation
Prepare, review, and finalise contracts ensuring all agreed deliverables, terms, and conditions are clearly documented.

9. Risk Assessment & Compliance Review
Evaluate contractual, operational, and financial risks while ensuring all suppliers meet compliance and policy requirements.

Implementation & Delivery

10. Supplier Coordination & Confirmation
Confirm all bookings and coordinate with suppliers to ensure readiness and alignment with the agreed plan.

11. Ongoing Supplier Management
Maintain regular communication with suppliers to monitor performance, manage changes, and address any issues proactively.

12. Post-Event Evaluation & Supplier Review
Conduct post-event reviews to assess supplier performance, capture learnings, and inform future procurement strategies.

Don’t Take Our Word For It, See What Our Members Have To Say

For more than 11 years, Hearing Australia has trusted The Accommodation Brokers to manage our group accommodation needs, and the partnership has been exceptional from the very beginning.

The team consistently provides reliable, well-organised accommodation solutions that make coordinating travel for our staff simple and stress-free. Their understanding of our requirements, attention to detail, and ability to source suitable options in a wide range of locations has been invaluable.

What we value most is their responsiveness and commitment to service. No matter the size or complexity of the booking, they handle everything efficiently and professionally, allowing us to focus on our work while knowing the accommodation side is in safe hands.

After more than a decade of working together, we consider The Accommodation Brokers a trusted partner and would highly recommend their services to any organisation requiring dependable group accommodation management.

Sharon Wilson - Hearing Australia

We have been working with The Accommodation Brokers for the past 12 years, and throughout that time they have consistently delivered outstanding service managing our group accommodation requirements.

Due to the nature of our business, our accommodation needs are constantly changing. Schedules shift, locations change, and last-minute adjustments are often required. The Accommodation Brokers handle these changes with ease, always remaining flexible, responsive, and organised no matter how many updates are involved.

After more than a decade of working together, we truly value the partnership and would confidently recommend The Accommodation Brokers to anybody looking for a trusted and experienced accommodation management provider.

Kayla Radic - Projects & Events Manager - Living Turf

I have personally been working with The Accommodation Brokers for the past 10 years, both during my time at AMP and now in my current role at the FAAA, and the experience has always been exceptional.

Richard and his team are simply amazing to work with. They are professional, responsive, and always go above and beyond to ensure our accommodation requirements are handled smoothly and efficiently. Whether it’s managing complex group bookings or responding to last-minute requests, they consistently deliver with a high level of service and attention to detail.

They also consistently secure excellent pricing, which has been a huge benefit for our organisation while still ensuring quality accommodation options for our teams.

Their reliability, industry knowledge, and commitment to service make them a trusted partner, and it’s reassuring to know our accommodation needs are always in capable hands.

I would highly recommend The Accommodation Brokers to any organisation looking for a knowledgeable and dependable accommodation management provider.

Maree Nisbet - Senior Events Manager - FAAA

I cannot speak highly enough about The Accommodation Brokers. They have been managing our group accommodation for the past three years, and the service has been outstanding.

Their team is incredibly professional, responsive, and easy to work with. They are always quick to respond, flexible when plans change, and consistently find great accommodation options with great pricing and favourable terms & conditions. Knowing that our bookings are being managed by such an experienced and reliable team gives me complete peace of mind.

I would highly recommend The Accommodation Brokers to any organisation looking for a trusted partner to manage their group accommodation needs.

Mandy Winter - Events Manager at Australia Airports Association

Group Travel Frequently Asked Questions

Why organise a private group?2026-04-09T11:41:23+10:00

You are able to design a customised itinerary to specifically fit the interests of your group and their budget. Everything from airfare, hotel accommodation and sightseeing are arranged by one of our group experts.

What’s the advantage of booking as a group, instead of individually?2026-04-09T11:40:58+10:00

Group travel generally gets better pricing than individual travel.  Group travel also is able to get complimentary inclusions based on the size of the group. Full payment is not required up-front when booking a group. We are able to block both airline space and hotel rooms with an estimated number of travellers allowing you time to gather trip participants, while knowing you have confirmed space.

How far in advance do I need to book my group?2026-04-09T11:40:22+10:00

It is never too early to begin planning in order to obtain the best air and hotel availability. Last minute travel is also possible, so please call us to discuss the details.

What is my role as the Group Organiser?2026-08-22T17:33:21+10:00

The Role of the Group Organiser

As the Group Organiser, we play an important role in bringing your group travel experience together. It starts with an idea and a group of interested travellers — from there, The Accommodation Brokers works alongside you to turn that idea into a memorable group journey.

Your role is to promote the travel program to your group, encourage participation and act as the key liaison between your travellers and our team. You’ll assist with coordinating traveller information, collecting payments and ensuring individual requirements are provided, while our experienced team supports you throughout the planning and booking process.

Once your group begins travelling, you’ll act as the primary contact for the group, working alongside our accommodation partners and local suppliers should assistance be required.

Best of all, depending on the number of participants travelling with your group, you may also be eligible for special Group Organiser travel benefits — making organising a successful group even more rewarding.

You bring the group together. We help bring the journey to life.

What is the cost of your Group Travel Services?2026-08-22T17:36:57+10:00

The cost of arranging group travel will depend on the size, complexity and individual requirements of your group. For straightforward point-to-point group travel, such as an A-to-B itinerary, a booking or service fee may apply to the airfare component.

For accommodation, however, The Accommodation Brokers generally does not charge the group a booking fee, as we are typically remunerated by the accommodation provider selected and confirmed on your behalf.

More importantly, our role goes well beyond simply finding rooms. We use our supplier relationships, industry experience and negotiating power to secure highly competitive group rates together with valuable inclusions and flexible booking conditions wherever possible.

Our negotiations can include more than the room rate. Depending on the group and property, we may negotiate complimentary rooms, room upgrades, breakfast, Wi-Fi, parking, reduced deposits, flexible cancellation terms, extended cut-off dates and other value-added benefits.

Because the lowest advertised price isn’t always the best overall deal, we consider the complete value of each proposal — helping you reduce costs, improve flexibility and secure arrangements that genuinely work for your group.

Better rates. Better inclusions. Better terms. More value for your group.

How many travellers make a Group?2026-04-09T11:38:49+10:00

Groups can start at as low as 5 people depending on the travel provider. Plus, there is no size limit or maximum number of passengers. The more, the merrier!

What level of discount do we get for Group Travel?2026-08-22T17:39:58+10:00

The level of savings we can achieve will vary depending on the size of your group, destination, travel dates, length of stay, accommodation requirements, seasonality and any additional activities or services required. Every group is different, which is why we approach each enquiry as an individual negotiation rather than relying on standard advertised rates.

The Accommodation Brokers manages hundreds of group enquiries each year, giving our team valuable insight into market pricing across a wide range of destinations. We understand what represents a competitive group rate and use that knowledge, together with our established supplier relationships and collective buying power, to negotiate strongly on your behalf.

But achieving value isn’t just about securing the lowest room rate. We also negotiate for additional inclusions, improved terms, greater flexibility and other benefits that can reduce the overall cost of your group program.

Most importantly, we believe you should be able to see the value we deliver. Our group quotations clearly identify the rates we have negotiated on your behalf and, wherever possible, demonstrate your actual dollar saving and percentage saving.

You see the rate. You see the saving. You see the value of having The Accommodation Brokers negotiate for your group.

What kinds of groups can travel together?2026-04-09T11:37:33+10:00

You name it! The Accommodation Brokers have booked all kinds of group travel. We’re happy to arrange sport, education, corporate, friends and family trips, destination weddings, group golf getaways, anniversaries and vow renewals, as well as get-togethers for clubs and other special interest groups.

Can individuals in a group depart from different locations?2026-04-09T11:37:01+10:00

Yes, we can accommodate a group with passengers departing from gateways across Australia or other International destinations.

Does my group have to stay at specific locations or resorts?2026-04-09T11:36:00+10:00

No. The Accommodation Brokers can arrange for just about any kind of group accommodation, along with group tours, special excursions, and extracurricular activities – anywhere in the world, on land or at sea. Just ask!

Does every member of a group have to book in-person and in-store?2026-04-09T11:43:03+10:00

No. The Accommodation Brokers is committed to making your group travel arrangements as easy as possible. We can make reservations, answer questions, and provide documentation and more – all by phone or email, so you don’t even have to leave home!

Are there group travel benefits beyond discounted airfare and accommodation?2026-04-09T11:35:29+10:00

Yes! For starters, groups can take advantage of flexible payment options, often with lower deposits required to secure each booking.

In addition to discounts up-front, your group may be eligible for complimentary passengers, and qualify for more flexible terms. Be sure to ask The Accommodation Brokers for details!

Can you accommodate guests with special dietary requirements?2026-04-09T11:34:52+10:00

Yes, we can accommodate special diet requirements. Please be sure to specify your special needs when reserving your trip.

Can you help us with pre and post-trip travel arrangements?2026-08-22T17:42:47+10:00

Absolutely. The Accommodation Brokers can manage your complete travel experience — not just the main group itinerary.

Whether your travellers would like to arrive a few days early, extend their stay, visit another destination or simply add some personal holiday time, our team can assist with tailored pre and post-trip arrangements.

We can coordinate additional accommodation, flights, airport transfers, car hire, rail journeys, tours, activities and other travel services, creating a seamless extension to the main group program.

By managing these arrangements through The Accommodation Brokers, travellers benefit from our extensive supplier network, competitive pricing and personalised support, while having the convenience of one experienced team looking after their travel needs.

The group journey may have a start and finish date — your travellers’ experience doesn’t have to.

Making Group Travel More Accessible2026-08-22T17:45:31+10:00

At The Accommodation Brokers, we believe great travel experiences should be accessible to as many people as possible. We welcome travellers with different mobility and accessibility requirements and will work with you to understand your individual needs before you travel.

As every itinerary and destination is different, we encourage travellers to carefully consider the physical requirements of their chosen journey, including walking distances, stairs, transportation, luggage handling and the overall pace of the itinerary.

Where possible, our team will work with accommodation providers, tour operators and local partners to arrange reasonable adjustments and accessible travel solutions. This may include accessible or ground-floor rooms, suitable transportation, additional assistance, or ensuring important information is provided in a format that meets the traveller’s needs.

For travellers requiring more individual assistance, travelling with a friend, family member or companion can provide additional support while allowing everyone to enjoy the group experience together.

Most importantly, we encourage you to talk to us about your requirements before booking. The earlier we understand what you need, the more effectively we can work with our travel partners to create a comfortable, enjoyable and inclusive journey.

Travel should be about discovering what’s possible — and we’ll do everything reasonably possible to help you experience it.

How do I begin the reservation process?2026-08-22T17:51:20+10:00

Every successful group journey starts with a clear understanding of exactly what you want to achieve. The Accommodation Brokers works with the Group Organiser to develop a detailed travel brief, covering destinations, travel dates, accommodation, transportation, activities, special requirements and the overall expectations for your group.

Once the brief has been agreed, our team begins approaching suitable suppliers, sourcing options, comparing proposals and negotiating pricing, inclusions and booking conditions on your behalf.

To commence this detailed planning and quotation process, a non-refundable deposit of AUD $1,500 is required. Importantly, this is not an additional cost if your group proceeds with the booking. The full AUD $1,500 deposit will be credited towards the final cost of your group arrangements, meaning the amount you have already paid forms part of the overall cost of your confirmed group booking.

Should you decide not to proceed with the group arrangements after we have commenced the sourcing, planning and negotiation process, the AUD $1,500 deposit is non-refundable.

Once you have selected your preferred itinerary and suppliers, further deposits may be required to secure your arrangements. Deposit amounts, payment schedules and applicable terms and conditions will vary between suppliers, and these will always be clearly communicated before you commit.

We understand that bringing a group together takes time. Where supplier conditions allow, final payment is generally due 60 days prior to departure, giving the Group Organiser valuable time to confirm participants, coordinate arrangements and collect individual traveller payments.

Throughout the process, our team will keep you informed of key payment dates, supplier requirements and important booking conditions, helping make the financial management of your group as straightforward as possible.

Full booking, payment, amendment and cancellation conditions will be detailed in the Terms & Conditions provided with your initial proposal, giving you complete transparency from the beginning.

What are acceptable forms of payment?2026-04-09T11:32:46+10:00

The Accommodation Brokers accepts direct deposits and the following credit cards: Visa, MasterCard, American Express, Discover, JCB, please note a 2.2% credit card surcharge will apply.

Can the airfares change?2026-04-09T11:32:18+10:00

Once your deposit payment has been made, this guarantees your airline reservations and guarantees the airfare quoted – all other payment must meet the required timelines set by the suppliers to guarantee your airfare. Please note tax and fuel are subject to change until paid in full and tickets are issued.

Could I be subject to baggage charges?2026-04-09T11:31:51+10:00

Yes, airline-imposed baggage fees may apply and be due at the airport; please consult your airline prior to departure for the latest fees.

What if I have to cancel my trip?2026-04-09T11:29:23+10:00

Penalties vary according to when you cancel. Please see Terms & Conditions supplied for more information. We strongly suggest that your group members purchase Travel Insurance which covers most eventualities.

Do you offer Travel Insurance?2026-04-09T11:28:48+10:00

Yes. We offer trip cancellation and interruption insurance on all our programs. For more information on our insurance, please ask our group specialists.

Do I need a passport or a visa to travel?2026-08-22T17:53:19+10:00

All travellers are responsible for ensuring they hold the correct and valid travel documentation required for their destination, transit points and return to Australia, including passports, visas, permits and any other applicable entry documentation.

For international travel, travellers must hold a valid passport. Many countries require passports to remain valid for at least six months beyond the intended date of travel or departure from the destination; however, requirements vary between countries and may change without notice. Travellers must confirm the specific passport validity requirements applicable to their itinerary prior to departure.

Visa and entry requirements vary according to the destination, purpose and duration of travel, transit arrangements and the traveller’s nationality and passport. Some destinations may permit eligible travellers to obtain a visa or entry authority on arrival, while others require a visa, electronic travel authority or other approval to be obtained before departure.

The Accommodation Brokers may provide general information or assistance regarding passport, visa and entry requirements; however, such information should not be relied upon as legal or immigration advice. It remains the traveller’s responsibility to confirm and satisfy all applicable requirements with the relevant government, embassy, consulate or immigration authority before travelling.

The Accommodation Brokers accepts no responsibility for any loss, expense, delay, cancellation, denied boarding or refusal of entry arising from a traveller’s failure to obtain or carry the required travel documentation, to the extent permitted by applicable law.

We strongly recommend checking all passport, visa and entry requirements well in advance of your departure date.

Go to Top