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Services – Group Travel2021-10-09T14:39:54+11:00

One of the most valuable things any person can learn is the art of using the knowledge and experience of others.

Welcome to The Accommodation Brokers Group Travel Services

When it comes to organising group travel it can be very time consuming and difficult. The amount of moving parts associated with organising a group is plentiful and this is why clients seek the assistance of The Accommodation Brokers – so that all those moving parts have there T’s crossed and there I’s dotted.

We cater for all different types of groups – sporting, educational, school, religious, leisure or special interest groups; we have you covered.

The Group Types We Handle

SPORTING GROUPS

The different types of Sports Group Travel we cater for:

Golf Groups (Land and Cruising), Tennis Groups, Motor Racing, Sailing, Fishing, Scuba Diving, Surfing, Baseball, Football, Basketball, Triathlons, Marathons, Cycling/Mountain Biking and a whole lot more. Refer to our group services we offer and you’ll understand why over 7,000 other groups have trusted us.

Memories Last Forever!

CRUISING GROUPS

Cruising is a great way to bring people together while still having enough variety to let everyone do their own thing — whether it is for a Family reunion, golf group, fitness groups, dance groups, wine clubs, motor cycle or clubs the combo of great destinations and fun stuff to do on the way helps everyone get what they want out of their trip.

The Accommodation Brokers specialise in finding the best group cruise deals and packages to an endless range of activities, all that you have to do is look forward to a wonderful journey with like minded people – Refer to our group services we offer and you’ll understand why over 7,000 other groups have trusted us.

Memories Last Forever! 

EDUCATIONAL, SCHOOL & UNIVERSITY GROUPS

We handle all types of educational group travel ranging from middle to high school and universities for travel requirements to all different destinations around the world. We understand the complexities related to handling travel arrangements for student’s. We take away the stress of organising all the group travel components and all that you have to do is look forward to experiencing a extremely well organised group travel journey – Refer to our group services we offer and you’ll understand why over 7,000 other groups have trusted us.

Memories Last Forever!

RELIGIOUS GROUPS

We cater for a whole range of religious travel requirements to all different destinations around the world.  We take away the stress of organising all the group travel components and all that you have to do is look forward to a wonderful journey with like minded people – Refer to our group services we offer and you’ll understand why over 7,000 other groups have trusted us.

Memories Last Forever!

ADVENTURE GROUPS

The different types of Adventure Group Travel we cater for

Safari, Photo Safaris, Sailing/Cruising, Fishing, Scuba Diving, Surfing, Trekking/Hiking/Mountain Climbing, Cycling/Mountain Biking, Sky Diving, Canoe/Kayaking, Off Roading (4 WD Driving), Skiing/Snowshoeing and a whole lot more. Refer to our group services we offer and you’ll understand why over 7,000 other groups have trusted us.

Memories Last Forever!

LEISURE GROUPS

Whether you are planning a family reunion, a club tour, a bachelorette weekend, school reunion or a friends’ getaway, The Accommodation Brokers can take away all the stress associated with trying to organise your group – refer to our group services we offer and you’ll understand why over 7,000 other groups have trusted us.

Memories Last Forever!

SPECIAL INTEREST GROUPS

We handle all types of special interest group being Cooking, Art, Gardening, Dancing, Fitness and many others travel requirements to all different destinations around the world.

We completely understand the complexities related to the requirements of each group and delegate. We take away the stress of organising all the group travel components and all that you have to do is look forward to experiencing a extremely well organised group travel journey – Refer to our group services section below and you’ll understand why over 7,000 other groups have trusted us.

Memories Last Forever!

SPECIAL NEED GROUPS

We cater for special needs groups and completely understand the complexities related to the requirements of each group and delegate. We take away the stress of organising all the group travel components and all that you have to do is look forward to experiencing a extremely well organised group travel journey – Refer to our group services section below and you’ll understand why over 7,000 other groups have trusted us.

Memories Last Forever!

Our Services

We offer unbiased advice on the best products so you get the best result for your group program. Through our extensive group program database we can evaluate all offerings we receive to see if the suppliers pricing and product offerings are accurate to the market conditions.

We are constantly educating ourselves on all the developments within the industry and this allows us to select the best suppliers in the market for your program.

CLIENT BRIEFINGS

Obtaining a detailed brief from our clients to understand the desired outcomes of the event

Establish client timelines, destination and location, accommodation and budget requirements

Conduct debriefing after the event to ensure all parties were happy with the result

NEGOTIATE AIRFARES & GROUND TRANSPORTATION PRICING AND BONUSES WITH SUPPLIERS

Source the correct number of accommodation providers based on the accommodation requirements for the event

Obtain accommodation bonus inclusions. These could include complimentary rooms & complimentary upgrades

NEGOTIATE ACCOMMODATION PRICING, INVENTORY AND BONUSES WITH SUPPLIER

Negotiate with the accommodation suppliers the correct inventory numbers & style for the group – hotel room, apartment, single or twin share.

Special group check-in and check-out arrangements can also be arranged as well as room drops, wake up calls and any other requests that you might have.

NEGOTIATE ALL FOOD & BEVERAGE PRICING PLUS ASSIST WITH SELECTION WITH SUPPLIERS

Negotiate with the accommodation or external suppliers all the food & beverage requirements for the group including all dietary requests.  This would include breakfasts, lunches, dinners, food packs or any other food & beverage requirements your group might have.

NEGOTIATE ALL TOURS & ACTIVITIES PRICING & SELECTION WITH SUPPLIERS

Negotiate with activity suppliers group pricing and ensure all arrangements are covered for the group to ensure a successful outing.

NEGOTIATE CONTRACT TERMS & CONDITIONS WITH SUPPLIERS

We complete a comprehensive contract evaluation to minimize our clients risks which includes added clauses for full Covid 19 protection re cancellations due to lockdowns

Ensure deposit schedules and final payment deadlines from accommodation suppliers are met

MANAGE ALL GROUP PROGRAM LOGISTICS

We manage all your program requirements from airfares, accommodation, transfers, pre & post travel, travel documentation, food & beverage selections, payments and a whole range of other areas that ensure your group travel is a complete success.

TOUR LEADERS AND GROUND HANDLING AT LOCAL DESTINATIONS

Whatever the destination we have industry partners that we engage that handle all the on ground program logistics for our clients.  We oversee every aspect with our supply partners to ensure that your group program is a complete success.

COMPREHENSIVE COMMUNICATION & REPORTING PROGRAM

Our communication and reporting program is the foundation of your group program. It outlines exactly how we’re going to get things done, and how we are going to get that across to our client. We identify how important information will be communicated to stakeholders throughout the group travel program. We also determine who will be receiving the communication & reporting, how our clients will receive it, when they’ll receive it, and how often they should expect to receive that information.

Why Use The Accommodation Brokers Group Travel Services

EXPERIENCE

The Accommodation Brokers team has over 130 years experience in airlines, accommodation and meeting & events industries. We have handle over 10,000 groups and events and from this actual experience we can apply all this knowledge to your event to ensure an outstanding result.

PREFERRED RATES AND PURCHASING POWER

With our volume buying and purchasing power, we secure exclusive rates, availability and promotions for all our clients. Regardless of the size of your event or the number of meetings you book, you will enjoy the best market pricing and concessions associated with the collective buying power of all of our clients.

GLOBAL REACH

The Accommodation Brokers have relationships with suppliers to over 190 countries around the world.  This reach both domestically & internationally ensures our members can get the pricing, product and assistance that they choose were ever it may be.

INDUSTRY RELATIONSHIPS

The Accommodation Brokers understand the importance of industry relationships and how these partnerships benefit our clients. We have extensive contacts in over 190 countries around the world.

Our philosophy is to treat our suppliers like we treat our clients – win win situation.

24 HOUR SERVICE

Our clients have the reassurance that we are available 24 hours/7 days a week to respond to any of their requests – our customer call centre is based in Australian and staffed by Australians.

RESULTS DRIVEN

Our methodology is very simple – your success is our success.

Our role is to get you the best products that suit your requirements at the best market pricing.  The terms & conditions from the suppliers meet your needs and minimise the risk factors for your group.

We want to create memories that last forever – that is our goal!

Our Technology

The Accommodation Brokers offer three types

A) Group/Event Accommodation Booking Platform

B) Group/Event Registration Platform

C) Group/Event Digital App Solution

GROUP ACCOMMODATION & EVENT BOOKING PLATFORM

Our own unique group/event accommodation online booking platform displays all contracted properties, room types, pricing, terms & conditions, booking process and payment portal.

Seamless and Easy to Use!

GROUP & EVENT ACCOMMODATION REGISTRATION PLATFORM

Our Registration Platform

Branded to your look

Designed to capture all your registration requirements – delegates, speakers, sponsors, paper/abstract submissions.

Easy to use and flexible design

GROUP & EVENT DIGITAL APP SOLUTION

Programs & Itineraries at the Tap of a Screen – Branded

Group program and itinerary, contact details for all appropriate leaders of grand handlers.

All emergency contacts & all group requirements. Groups will receive alerts for flight delays, cancellations or gate changes, and are prompted to contact their group leader where needed. Plus a whole lot more.

Cost do apply to build your Group/Event App

Our process

  • Obtain a detailed brief from our clients – Work to set Group Program Itinerary, timelines, budget and requirements
  • Research and identify the top destinations matching the client’s criteria
  • Check availability, submit and receiving proposals from all suppliers – track down the answers, follow-up with the suppliers.
  • Compile and organise supplier data and evaluate offers from all suppliers
  • Submit all data to client with notes relating to the supplier offerings
  • Engage in negotiations with suppliers to obtain the best market price plus add-on’s
  • Recommend to client strategies to reduce cost and minimize risk (contract evaluation and recommendations to the client)
  • Coordinate site inspections if required
  • Assist client with the final decision with Itinerary and supplier selection
  • Communicate decisions to suppliers and request confirmations.
  • Negotiate and finalise all contractual arrangement with suppliers
  • Finalise all operational matters relating to the itinerary
  • Supply all relevant documentation to the client
  • Group program debriefing with the client

Some of our supply partners

Qantas Dreamliner

Sofitel Dubai The Palm Resort & Spa

Rocky Mountaineer

Murrays Coaches

Emirates Airline

Sapphire Princess Cruises

InterContinental Sanctuary Cove Resort

Hyatt Regency Perth

Sydney Harbour Marriott Hotel

FREQUENTLY ASKED QUESTIONS
Your questions answered here, or call us!

If we are require a full service for our group travel such as flights, passports, visa’s, accommodation, transfers and so on, do you handle this?2021-09-27T13:36:35+10:00

Yes – we certainly do – please refer to our Group Travel section on our website for full details or email bookings@theaccommodationbrokers.com.au with your requirements.

Do I need a passport or a visa to travel?2020-11-25T17:14:22+11:00

All international destinations require you to have a valid passport. Your passport should be valid for at least 6 months after the date of travel. In addition there are some destinations that require a visa for Australian citizens. Visas can be obtained on arrival at some airports (please ask) for others, such it is necessary to obtain a visa prior to departure from Australia.

Do you offer Travel Insurance?2020-11-09T16:03:08+11:00

Yes. We offer trip cancellation and interruption insurance on all our programs. For more information on our insurance, please ask our group specialists.

What if I have to cancel my trip?2020-11-09T16:02:43+11:00

Penalties vary according to when you cancel. Please see Terms & Conditions supplied for more information. We strongly suggest that your group members purchase Travel Insurance which covers most eventualities.

Could I be subject to baggage charges?2020-11-09T16:02:16+11:00

Yes, airline-imposed baggage fees may apply and be due at the airport; please consult your airline prior to departure for the latest fees.

Can the airfares change?2020-11-09T16:01:42+11:00

Once your deposit payment has been made, this guarantees your airline reservations and guarantees the airfare quoted – all other payment must meet the required timelines set by the suppliers to guarantee your airfare. Please note tax and fuel are subject to change until paid in full and tickets are issued.

What are acceptable forms of payment?2020-11-09T16:01:12+11:00

The Accommodation Brokers accepts direct deposits and the following credit cards: Visa, MasterCard, American Express, Discover, JCB, please note a 2.2% credit card surcharge will apply.

How do I begin the reservation process?2020-11-09T16:00:42+11:00

We request a detailed brief from the organiser so that we can start our quoting process with the suppliers, in order to initiate this process we do require a non-refundable deposit of $1,500.00, once you have chosen the particular suppliers there will be deposits required – amounts and T&C’s will be determined by each supplier. The final payment is due 60 days prior to your departure. This will give you plenty of time to organise your group and secure payments. Please refer to our terms & conditions that will be submitted in the initial proposal.

Do you cater for clients that have a disability – can they join the trip?2020-11-09T16:00:02+11:00

The Accommodation Brokers is committed to making travel widely accessible, regardless of ability or disability. We ask that you carefully consider whether you are physically and mentally able to complete the itinerary you have chosen, recognising that on many trips you will be required to carry your own bags and use public transport.

Where we can we will make reasonable adjustments to the operation of  your group trip to facilitate the requirements of disabled travellers – such as booking ground floor accommodation, or having the group leaders communicate important directions in writing as well as verbally. Many travellers with disabilities have been able to enjoy group travel by travelling with a friend or companion who can assist with specific needs.

Can you help us with pre- and post-trip travel arrangements?2020-11-09T15:59:06+11:00

Yes, we can cater for all you ground arrangements pre and post the main group travel booking.  Please ensure that your requests are submitted in conjunction with your group travel so that all your requirements can be catered for.

Can you accommodate guests with special dietary requirements?2020-11-09T15:58:17+11:00

Yes, we can accommodate special diet requirements. Please be sure to specify your special needs when reserving your trip.

Are there group travel benefits beyond discounted airfare and accommodation?2021-09-27T13:37:53+10:00

Yes! For starters, groups can take advantage of flexible payment options, often with lower deposits required to secure each booking.

In addition to discounts up-front, your group may be eligible for complimentary passengers, and qualify for more flexible terms. Be sure to ask The Accommodation Brokers for details!

Does every member of a group have to book in-person and in-store?2020-11-09T15:57:14+11:00

No. The Accommodation Brokers is committed to making your group travel arrangements as easy as possible. We can make reservations, answer questions, and provide documentation and more – all by phone or email, so you don’t even have to leave home!

Does my group have to stay at specific locations or resorts?2020-11-09T15:56:49+11:00

No. The Accommodation Brokers can arrange for just about any kind of group accommodation, along with group tours, special excursions, and extracurricular activities – anywhere in the world, on land or at sea. Just ask!

Can individuals in a group depart from different locations?2020-11-09T15:56:18+11:00

Yes, we can accommodate a group with passengers departing from gateways across Australia.

What kinds of groups can travel together?2021-09-27T13:39:42+10:00

You name it! The Accommodation Brokers have booked all kinds of group travel. We’re happy to arrange sport, education, corporate, friends and family trips, destination weddings, group golf getaways, anniversaries and vow renewals, as well as get-togethers for clubs and other special interest groups.

How much is a group discount?2020-11-09T15:55:27+11:00

Discounts vary depending on a number of factors, like the size of your group, destination, time of the year, duration of stay, special activities and more. Our experience within the market allows us to negotiate competitive rates on your behalf. We organised hundreds of groups each year, so we have a good understanding of the rates we should be achieving at all destinations and on certain dates. Our buying power also means we can pass any savings on to you. On each group quote we will clearly identify the rates that we have negotiated for you, and how much we are saving and as a percentage.

How many travellers make a Group?2021-09-27T13:40:29+10:00

Groups can start at as low as 5 people depending on the travel provider. Plus, there is no size limit or maximum number of passengers. The more, the merrier!

Does your Group Travel service cost?2021-09-27T13:38:58+10:00

It all depends on the complexity of the group travel brief, in general if it is a simple A to B group travel request we will charge a booking fee for airfares, however we will not charge a fee for the accommodation as we’re paid a venue finding fee by the accommodation provider that we confirm on your behalf. We’ll still negotiate the lowest possible price, almost certainly better than you would get yourself. Negotiating costs is as much about getting value for money as it is about reducing prices.

What is my role as the Group Organiser?2020-11-09T15:53:59+11:00

As the Group Organiser you play an important role. You begin the process once you contact us as that means that you have group of interested individuals in mind. You are responsible for the program in order to attract enough participants for the optimal sized group. As the liaison between your group, you are responsible for payment collection, finalising details for each individual traveller and other details. Once on tour you will be the main contact person for the hotel and our local agents should any questions arise. As the Group Organiser, it is possible to earn travel benefits depending upon the number of tour participants that travel with you.

How far in advance do I need to book my group?2020-11-09T15:53:33+11:00

It is never too early to begin planning in order to obtain the best air and hotel availability. Last minute travel is also possible, so please call us to discuss the details.

What’s the advantage of booking as a group, instead of individually?2021-10-07T13:45:33+11:00

Group travel generally gets better pricing than individual travel.  Group travel also is able to get complimentary inclusions based on the size of the group. Full payment is not required up-front when booking a group. We are able to block both airline space and hotel rooms with an estimated number of travellers allowing you time to gather trip participants, while knowing you have confirmed space.

Why organise a private group?2020-11-09T15:52:30+11:00

You are able to design a customised itinerary to specifically fit the interests of your group and their budget. Everything from airfare, hotel accommodation and sightseeing are arranged by one of our group experts.

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